Privacy Policy

Primo Sewer Cleaning is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information you provide when you visit our website or communicate with us.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, phone number, email address, service address, and other information necessary to provide our services.

Our website uses Google Analytics to help analyze how users interact with our site. Google Analytics may collect standard internet log information and visitor behavior information. We use this information to understand website usage and improve our services.

How We Use Your Information

We use the information you provide to:

• Respond to inquiries and service requests
• Schedule and provide sewer cleaning and related services
• Communicate with customers about appointments and services
• Send appointment reminders and other service-related text messages when you have provided consent
• Improve our website and services

SMS / Text Messaging

If you provide your mobile phone number and consent to receive text messages, we may send you service-related SMS messages including appointment confirmations, reminders, scheduling updates, and customer service communications. Message frequency varies (typically 1-5 messages per service request). Message and data rates may apply.

You can opt out of SMS messages at any time by texting STOP to (570) 630-7469. For assistance, text HELP to the same number. Consent to receive SMS messages is not required to purchase services from Primo Sewer Cleaning.

If you provide consent to receive text messages from Primo Sewer Cleaning, we may send you text messages related to your appointments and services, including appointment confirmations, reminders, scheduling information, and other customer-care communications. Message frequency varies depending on your service and appointments. Message and data rates may apply.

Our text messaging number is (570) 630-7469 (SMS opt-in). You can opt out of text messages at any time by replying STOP. For help, reply HELP to (570) 630-7469.

We do not sell or share your mobile phone number or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.

Information Sharing

We do not sell, distribute, or lease your personal information. We may share information with service providers when necessary to operate our business or provide services to you, or when required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. If you have questions about this Privacy Policy, please contact Primo Sewer Cleaning at (570) 905-8441.